/* envelope-360 dashboard. Look follows envelope-finance: light by default, dark via tokens.css. Shared shell first; page sections at the end. */
*,*::before,*::after{box-sizing:border-box}
html{background:var(--paper);scrollbar-color:var(--rule) transparent;scrollbar-width:thin}
body{background:var(--paper);color:var(--ink);font:400 15px/1.5 var(--font-sans);font-variant-numeric:tabular-nums;margin:0;-webkit-font-smoothing:antialiased}
a{color:var(--brand-ink);text-decoration:none}
:where(p,.cap,.s,.hint,.lede) a{text-decoration:underline}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
::selection{background:var(--brand-wash);color:var(--ink)}
h1{font-size:30px;line-height:1.2;font-weight:700;letter-spacing:-.015em;margin:0;max-width:30ch;text-wrap:balance}
h2{font-size:19px;line-height:1.35;font-weight:700;letter-spacing:-.005em;margin:0 0 12px}
h3{font-size:15px;font-weight:700;margin:0 0 8px}
p{margin:0 0 10px}
.hidden{display:none!important}
:target{scroll-margin-top:100px}

/* -- envelope-360 categories on the shared series colours (énvelope Internal design system) */
:root{--shift-siang:var(--series-1);--shift-malam:var(--series-2);--shift-weekend:var(--series-3);--shift-luar:var(--series-4)}

/* -- header: tabs, status (login: the wordmark, styled in the sidebar section) */
.hdr{background:var(--surface);border-bottom:1px solid var(--rule);position:sticky;top:0;z-index:20}
.hdr-in{max-width:1240px;margin:0 auto;padding:0 20px;display:flex;align-items:center;gap:24px;min-height:60px}
.tabs{display:flex;gap:2px;overflow-x:auto;scrollbar-width:none;flex:1;min-width:0}
.tabs::-webkit-scrollbar{display:none}
.tabs a{padding:18px 12px 16px;color:var(--muted);font-size:14px;font-weight:600;border-bottom:3px solid transparent;white-space:nowrap}
.tabs a:hover{color:var(--ink)}
.tabs a[aria-current="page"]{color:var(--ink);border-bottom-color:var(--brand)}
.live{margin-left:auto;display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted);white-space:nowrap}
.live i{width:7px;height:7px;border-radius:50%;background:var(--pos)}
.live.stale i{background:var(--neg)}
main{max-width:1240px;margin:0 auto;padding:28px 20px 80px;display:flex;flex-direction:column;gap:24px}
@media (max-width:560px){.hdr-in{flex-wrap:wrap;gap:0 8px;padding:8px 14px 0}.tabs{flex-basis:100%;order:3}.tabs a{padding:10px 10px 12px}main{padding:24px 14px 64px}h1{font-size:24px}}

/* -- sidebar on every signed-in page: modules, Pengaturan, Keluar; desktop rail (collapsible), phone drawer. src/finance.ts inlines this section into the finance page, so it carries the content offset and uses only tokens finance defines too. */
.sb{position:fixed;inset:0 auto 0 0;z-index:30;width:260px;display:flex;flex-direction:column;gap:16px;padding:0 14px 14px;background:var(--surface);border-right:1px solid var(--rule);overflow:hidden auto;transition:width .2s}
.sb-hd{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:60px;padding:12px 0 0 10px}
.sb-brand{display:flex;flex-direction:column;align-items:center;gap:6px;padding:8px 0;white-space:nowrap}
.sb-brand .logo{display:block;width:100px;height:27px;background:var(--ink);-webkit-mask:url(/logo.png) no-repeat center/contain;mask:url(/logo.png) no-repeat center/contain}
.sb-brand span{color:var(--muted);font-size:9px;font-weight:700;line-height:1;text-transform:uppercase;letter-spacing:.38em;margin-right:-.38em}
.sb-btn{display:inline-flex;align-items:center;justify-content:center;flex:none;width:40px;height:40px;padding:0;border:0;border-radius:8px;background:none;color:var(--muted);cursor:pointer}
.sb-nav{display:flex;flex-direction:column;gap:2px}
.sb-nav a,.sb-nav button{display:flex;align-items:center;gap:12px;width:100%;min-height:40px;padding:0 11px;border:0;border-radius:8px;background:none;color:var(--muted);font-size:14px;font-weight:600;text-align:left;text-decoration:none;white-space:nowrap;cursor:pointer}
.sb-btn:hover,.sb-nav a:hover,.sb-nav button:hover{background:var(--paper);color:var(--ink)}
.sb-nav a[aria-current="page"]{background:var(--brand-wash);color:var(--brand-ink)}
.sb-nav svg{flex:none}
.sb-set{margin-top:auto}
.sb-lbl{padding:0 11px 4px;font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.sb-me{padding-top:12px;border-top:1px solid var(--rule)}
.sb-who{padding:0 11px 4px;font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sb form{margin:0}
.sb-bar,.sb-scrim{display:none}
@media (min-width:900px){
body:has(>.sb){padding-left:260px}
[data-nav="collapsed"] body:has(>.sb){padding-left:60px}
[data-nav="collapsed"] .sb{width:60px;padding:0 10px 10px}
[data-nav="collapsed"] .sb-hd{padding-left:0}
[data-nav="collapsed"] :is(.sb .sb-brand,.sb-lbl,.sb-who){display:none}
[data-nav="collapsed"] .sb-nav span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
[data-nav="collapsed"] .sb-tog svg{transform:rotate(180deg)}
}
@media (max-width:899.98px){
.sb{width:min(280px,85vw);visibility:hidden;transform:translateX(-100%);transition:transform .2s,visibility 0s .2s}
.sb-open .sb{visibility:visible;transform:none;transition:transform .2s}
.sb-tog{display:none}
.sb-bar{display:flex;align-items:center;gap:8px;padding:2px 14px 2px 6px;background:var(--surface);border-bottom:1px solid var(--rule)}
.sb-bar .sb-brand{flex-direction:row;align-items:flex-end;gap:10px}
.sb-bar .sb-brand .logo{width:78px;height:21px}
.sb-open .sb-scrim{display:block;position:fixed;inset:0;z-index:29;background:var(--overlay,rgba(15,27,39,.45))}
}
@media (prefers-reduced-motion:reduce){.sb,.sb-open .sb{transition:none}}

/* -- title block + month picker */
.pagehead{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:20px}
.pagehead .t{display:flex;flex-direction:column;gap:4px;max-width:640px}
.eyebrow{font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.cap{font-size:13px;color:var(--muted);margin:0;text-wrap:pretty}
.cap.sm{font-size:12px}
.months{display:flex;border:1px solid var(--rule);border-radius:10px;background:var(--surface);overflow:hidden}
.mo{display:flex;flex-direction:column;align-items:flex-start;gap:4px;width:112px;padding:10px 12px;color:var(--muted)}
.mo+.mo{border-left:1px solid var(--rule-soft)}
.mo:hover{color:var(--ink)}
.mo .nm{font-size:12px;font-weight:700}
.mo small{font-size:12px;font-weight:600}
.mo .n{font-size:15px;font-weight:700;color:var(--ink)}
.mo i{height:3px;border-radius:2px;background:var(--rule)}
.mo.run{background:repeating-linear-gradient(135deg,transparent 0 6px,var(--rule-soft) 6px 7px)}
.mo[aria-current="true"]{background-color:var(--brand-wash);box-shadow:inset 0 -3px 0 var(--brand);color:var(--ink)}
.mo[aria-current="true"] i{background:var(--brand)}
@media (max-width:600px){.months{width:100%}.mo{flex:1;width:auto;min-width:0}}

/* -- filter bar */
.filters{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px 24px;padding:10px 12px;border:1px solid var(--rule);border-radius:10px;background:var(--surface)}
.filters .grp{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin:0}
.filters .lbl{font-size:13px;color:var(--muted);padding:0 6px 0 4px}
.filters .sep{width:1px;height:20px;background:var(--rule);margin:0 6px}
.filters label{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--muted)}
.filters input[type=date]{padding:5px 8px;border-radius:7px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:13px}
.chip{display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:999px;border:1px solid var(--rule);background:var(--surface);color:var(--muted);font-size:13px;font-weight:600;cursor:pointer}
.chip:hover{color:var(--ink);border-color:var(--muted)}
.chip[aria-current="true"]{background:var(--ink);color:var(--surface);border-color:var(--ink)}
.chip[aria-current="true"] .dot.all{background:var(--surface)}
.preset{display:inline-flex;align-items:center;padding:6px 12px;border-radius:8px;color:var(--muted);font-size:13px;font-weight:600}
.preset:hover{color:var(--ink)}
.preset[aria-current="true"]{background:var(--brand-wash);color:var(--brand-ink)}
.dot{display:inline-block;flex:none;width:8px;height:8px;border-radius:50%;background:var(--shift-luar);vertical-align:middle;margin-right:8px}
.chip .dot,.tbl th .dot{margin-right:0}
.dot.all{background:var(--ink)}
.dot.siang{background:var(--shift-siang)}.dot.malam{background:var(--shift-malam)}.dot.weekend{background:var(--shift-weekend)}
.dot.pos{background:var(--pos)}.dot.neg{background:var(--neg)}.dot.warn{background:var(--flag-ink)}.dot.brand{background:var(--brand)}
@media (max-width:600px){.filters label{flex:1}.filters input[type=date]{flex:1;min-width:0}}

/* -- verdicts, stat strip, notices */
.verdicts{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(340px,100%),1fr));gap:12px}
.verdict{display:flex;gap:12px;align-items:baseline;padding:14px 18px;border-radius:10px;background:var(--surface);border:1px solid var(--rule)}
.verdict .tag{flex:none;font-size:12px;font-weight:700;letter-spacing:.06em;color:var(--brand-ink)}
.tag.pos{color:var(--pos)}.tag.neg{color:var(--neg)}
.verdict p{margin:0;text-wrap:pretty}
.verdict strong{font-weight:700}
.kpis{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;border-top:1px solid var(--rule);border-bottom:1px solid var(--rule)}
.kpi{padding:14px 18px 14px 0;display:flex;flex-direction:column;min-width:0}
.kpi+.kpi{padding-left:18px;border-left:1px solid var(--rule-soft)}
.kpi .l{font-size:13px;color:var(--muted)}
.kpi .v{font-size:24px;font-weight:700;line-height:1.25;letter-spacing:-.01em;overflow-wrap:anywhere}
.kpi .v .u{font-size:15px;font-weight:600;color:var(--muted);margin-left:3px;letter-spacing:0}
.kpi .s{font-size:12px;color:var(--muted)}
.kpi .s .num{color:var(--ink)}
@media (max-width:900px){.kpis{grid-auto-flow:row;grid-template-columns:1fr 1fr}.kpi:nth-child(odd){padding-left:0;border-left:0}.kpi:nth-child(n+3){border-top:1px solid var(--rule-soft)}}
@media (max-width:560px){.kpi .v{font-size:20px}}
.notice{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px;margin-top:-12px;font-size:13px;color:var(--muted)}
.notice>svg{flex:none}.notice>span{flex:0 1 auto;min-width:0}
@media (max-width:600px){.notice{flex-wrap:nowrap;align-items:flex-start}.notice>svg{margin-top:2px}}
.dl{color:var(--muted)}.dl.pos{color:var(--pos)}.dl.neg{color:var(--neg)}

/* -- panels, legend, charts */
.panel,.env-panel{background:var(--surface);border:1px solid var(--rule);border-radius:10px;padding:18px 20px;min-width:0}
.panel{display:flex;flex-direction:column;gap:14px}
.panel h2{margin:0}
.ph{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px}
.ph .cap{margin-top:2px}
.split{display:flex;flex-wrap:wrap;gap:20px;align-items:stretch}
.split>.panel{flex:1 1 460px}
.split>.panel.wide{flex:999 1 560px}
.split>.panel.side{flex:1 1 320px}
.stack{display:flex;flex-direction:column;gap:12px}
.sh{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px}
.sh h2{margin:0}
.key{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}
.key i{width:6px;height:6px;border-radius:50%;background:var(--neg)}
.legend{display:flex;flex-wrap:wrap;gap:14px;font-size:12px;color:var(--muted)}
.legend span{display:flex;align-items:center;gap:6px}
.sw{width:10px;height:10px;border-radius:2px;background:var(--shift-luar)}
.sw.siang{background:var(--shift-siang)}.sw.malam{background:var(--shift-malam)}.sw.weekend{background:var(--shift-weekend)}
.chart{position:relative;height:260px}
.chart canvas{max-width:100%}
.chart-scroll{overflow-x:auto}
.chart-scroll .chart{min-width:560px}
.notes{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(320px,100%),1fr));gap:8px 32px;font-size:12px;color:var(--muted)}
.notes p{margin:0;text-wrap:pretty}
.notes strong{color:var(--ink);font-weight:600}

/* -- "Perlu dibuka" list */
.open{gap:4px}
.open h2{margin-bottom:8px}
.open .it{display:flex;flex-direction:column;gap:2px;padding:10px;margin:0 -10px;border-radius:8px;color:var(--ink)}
.open .it+.it{box-shadow:0 -1px 0 var(--rule-soft)}
.open .it:hover{background:var(--paper)}
.open .h{display:flex;justify-content:space-between;align-items:baseline;gap:12px}
.open .h b{font-weight:700}
.open .h .num{font-size:14px;font-weight:600;white-space:nowrap;color:var(--muted)}
.open .h .num.flag{color:var(--neg)}
.open .d{font-size:13px;color:var(--muted)}
.open .d .num{color:var(--ink)}
.open .foot{margin-top:auto;padding-top:14px;display:flex;flex-direction:column;gap:10px}
.good{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:10px 14px;border-radius:8px;background:var(--pos-wash);color:var(--pos);font-size:13px}
.good:hover{color:var(--ink)}
.good .num{font-size:14px;font-weight:700;white-space:nowrap}

/* -- tables */
.tbl-wrap{overflow-x:auto;border:1px solid var(--rule);border-radius:10px;background:var(--surface)}
.tbl{width:100%;border-collapse:collapse;font-size:13.5px}
.tbl th{font-weight:700;font-size:12px;color:var(--muted);text-align:right;padding:8px 12px;border-bottom:1px solid var(--rule);white-space:nowrap;vertical-align:bottom}
.tbl td{text-align:right;padding:8px 12px;border-bottom:1px solid var(--rule-soft);vertical-align:top}
.tbl th:first-child,.tbl td:first-child{text-align:left}
.tbl tbody th{font-size:13.5px;color:var(--ink);font-weight:600;border-bottom:1px solid var(--rule-soft);vertical-align:top}
.tbl tbody th .dot{margin-right:8px}
.tbl tr.tot>*{font-weight:700;border-top:1px solid var(--rule);border-bottom:0}
.tbl tr:last-child>*{border-bottom:0}
.tbl .pos{color:var(--pos)}
.sub{display:block;font-size:12px;color:var(--muted);margin-top:2px;font-weight:400}
.flag,.neg,.sub.flag{color:var(--neg)}

/* -- controls (finance .btn / .f / .banner / .toast) */
.env-btn,:is(.set,.modal) .btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:8px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:14px;font-weight:600;cursor:pointer;white-space:nowrap;text-decoration:none}
.env-btn:hover,:is(.set,.modal) .btn:hover{border-color:var(--muted);color:var(--ink)}
.env-btn.pri,:is(.set,.modal) .btn.pri{background:var(--brand-ink);border-color:var(--brand-ink);color:var(--on-brand-ink)}
.env-btn.danger,:is(.set,.modal) .btn.danger{color:var(--neg)}
.env-btn.sm,:is(.set,.modal) .btn.sm{padding:5px 10px;font-size:13px}
.env-btn:disabled,.env-btn[aria-disabled="true"],.env-banner{background:var(--flag);color:var(--flag-ink);padding:10px 14px;border-radius:8px;font-size:14px}
.env-toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--ink);color:var(--surface);padding:10px 16px;border-radius:8px;font-size:14px;z-index:60;max-width:90vw}
.env-field label{display:block;font-size:13px;font-weight:600;margin-bottom:4px}
.env-field input{width:100%;padding:8px 10px;border-radius:7px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:14.5px}
.env-field input:focus{border-color:var(--brand);outline:none;box-shadow:var(--focus-halo)}
form.inl{display:inline}
.lede{color:var(--muted);max-width:72ch;margin:0}
.row{display:flex;gap:var(--space-3);align-items:center;flex-wrap:wrap}
.empty{color:var(--muted);text-align:center;padding:28px 12px;border:1px dashed var(--rule);border-radius:10px}
.modal{position:fixed;inset:0;background:var(--overlay);display:flex;align-items:center;justify-content:center;padding:16px;z-index:50}
.modal>.panel{max-width:720px;width:100%;max-height:90vh;overflow:auto}
.login{max-width:380px;width:100%;margin:12vh auto 0}

/* == leads == */
.sw.lead-web{background:var(--ink)}.sw.lead-ig{background:var(--brand)}.sw.lead-other{background:var(--muted)}.sw.lead-unq{background:var(--rule)}
.tbl.leads th,.tbl.leads td{text-align:left}

/* == respons == */
.heat{border:0;background:none;border-radius:0}
.heat .tbl{border-collapse:separate;border-spacing:4px;min-width:440px;table-layout:fixed}
.heat thead th:first-child{width:130px;text-align:left}
.heat th{border:0;padding:0 0 4px;text-align:center;color:var(--muted)}
.heat th.ref{color:var(--ink);box-shadow:inset 0 -2px 0 var(--ink)}
.heat tbody th{padding:0 8px 0 0;text-align:left;vertical-align:middle;white-space:nowrap}
.heat tbody th .sub{font-size:12px;padding-left:16px;margin-top:1px}
.heat td{height:48px;padding:0;text-align:center;vertical-align:middle;border:0;border-radius:6px;font-size:14px;font-weight:600;background:color-mix(in srgb,var(--shift-siang) var(--t),var(--brand-wash))}
.heat td.hi{color:var(--paper)}
.p90 .sw{width:14px;height:2px;border-radius:0}
.hollow{display:inline-block;width:8px;height:8px;border-radius:50%;border:1.6px solid var(--muted);margin-right:8px}
.spread-h{display:block;text-align:left;width:240px}
.spread{position:relative;height:8px;min-width:160px;border-radius:var(--radius-pill);background:var(--rule-soft);margin-top:5px;color:var(--ink)}
.spread i{position:absolute;top:0;bottom:0;border-radius:var(--radius-pill);background:currentColor;opacity:.45}
.spread b{position:absolute;top:-3px;width:3px;height:14px;margin-left:-1px;border-radius:2px;background:currentColor}
.spread.siang{color:var(--shift-siang)}.spread.malam{color:var(--shift-malam)}.spread.weekend{color:var(--shift-weekend)}.spread.tot b{background:var(--ink)}
details.more{border:1px solid var(--rule);border-radius:10px;background:var(--surface)}
details.more summary{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px 16px;min-height:48px;padding:0 18px;cursor:pointer;list-style:none}
details.more summary::-webkit-details-marker{display:none}
details.more summary>span:first-child{display:flex;align-items:center;gap:10px;font-weight:700}
details.more summary svg{color:var(--muted);transition:transform .15s}
details.more[open] summary svg{transform:rotate(90deg)}
details.more .tbl-wrap{border:0;border-top:1px solid var(--rule-soft);border-radius:0;background:none}
details.more>.cap{padding:12px 18px 16px}

/* == layanan == */
/* Shared by Layanan, Editor and Kepuasan: KPI text value, filter bars, ungrouped callout, chart note, findings section. */
.kpi .v .t{display:inline-flex;align-items:center;gap:8px}
.kpi .v .t .dot{width:10px;height:10px;margin:0}
.panel>.nf,.panel>.ung{margin-top:auto}
.tnote{display:flex;align-items:center;gap:8px}
.fsq{display:inline-block;flex:none;width:10px;height:10px;border-radius:var(--radius-xs);background:var(--muted)}
.fsq.neg{background:var(--neg)}.fsq.pos{background:var(--pos)}
.panel h2 .fsq{margin-right:10px}
.bars{display:flex;flex-direction:column;gap:2px}
.bars a{display:grid;grid-template-columns:minmax(110px,190px) minmax(0,1fr) auto;align-items:center;gap:12px;min-height:40px;padding:0 10px;margin:0 -10px;border-radius:8px;color:var(--ink);font-size:14px}
.bars a:hover{background:var(--paper);color:var(--ink)}
.bars a[aria-current="true"]{background:var(--brand-wash)}
.bars .t{height:10px;border-radius:var(--radius-xs);background:var(--rule-soft);overflow:hidden}
.bars .t i{display:block;height:100%;border-radius:var(--radius-xs);background:var(--neg)}
.bars .t i.pos{background:var(--pos)}
.bars .num{font-size:13px;text-align:right;white-space:nowrap}
.bars .pc{color:var(--muted)}
.bars.sel a:not([aria-current="true"]){color:var(--muted)}
.bars.sel a:not([aria-current="true"]) i{opacity:.3}
.ung{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px;border-radius:8px;background:var(--flag);border:1px solid color-mix(in srgb,var(--flag-ink) 22%,transparent);color:var(--flag-ink);font-size:13px}
.ung .ua{display:flex;gap:8px}
.ung a,.ung .env-btn{display:inline-flex;align-items:center;padding:5px 10px;border-radius:7px;border:1px solid color-mix(in srgb,var(--flag-ink) 22%,transparent);background:transparent;color:var(--flag-ink);font-size:13px;font-weight:600}
/* Layanan shift table + heat map */
.lay-shift .tbl{min-width:640px}
.lay-shift thead th:nth-child(3){text-align:left}
.lay-shift td:nth-child(3){width:42%}
.rb{display:flex;align-items:center;gap:16px}
.rb .t{flex:1;height:8px;border-radius:var(--radius-pill);background:var(--rule-soft)}
.rb .t i{display:block;height:100%;border-radius:var(--radius-pill);background:var(--muted)}
.rb .t i.neg{background:var(--neg)}.rb .t i.tot{background:var(--ink)}
.rb>.num{min-width:64px;text-align:right}
details.det{border:1px solid var(--rule);border-radius:10px;background:var(--surface)}
details.det summary{display:flex;align-items:center;gap:10px;min-height:48px;padding:0 18px;font-weight:700;cursor:pointer;list-style:none}
details.det summary::-webkit-details-marker{display:none}
details.det .chev{color:var(--muted);transition:transform .15s}
details.det[open] .chev{transform:rotate(90deg)}
details.det .tbl-wrap{border:0;border-top:1px solid var(--rule-soft);border-radius:0;background:none}
details.det .tbl{min-width:820px}
details.det td.zero{color:var(--shift-luar)}
details.det td.max{color:var(--ink);font-weight:600}
details.det>.cap{padding:12px 18px 16px}
/* Findings */
.fbar{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin:0}
.fbar .q{flex:1 1 300px;min-width:0;display:flex;align-items:center;gap:10px;min-height:38px;padding:0 12px;border:1px solid var(--rule);border-radius:7px;background:var(--surface);color:var(--muted)}
.fbar .q:focus-within{border-color:var(--brand);box-shadow:var(--focus-halo)}
.fbar .q input{flex:1;min-width:0;border:0;background:transparent;color:var(--ink);outline:none;font-size:14.5px}
.fbar .q input::placeholder{color:var(--muted)}
.fbar .x{display:inline-flex;align-items:center;gap:8px;min-height:38px;padding:0 14px;border-radius:8px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:13px;font-weight:600}
.fbar .srt{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--muted)}
.fbar select{min-height:38px;padding:0 10px;border-radius:7px;border:1px solid var(--rule);background:var(--surface);color:var(--ink)}
.fbar .seg{display:flex;gap:4px;padding:4px;border:1px solid var(--rule);border-radius:8px;background:var(--surface)}
.fbar .seg a{display:flex;align-items:center;gap:8px;min-height:30px;padding:0 12px;border-radius:6px;color:var(--muted);font-size:13px;font-weight:600}
.fbar .seg a[aria-current="true"]{background:var(--ink);color:var(--surface)}
.fbar .seg .dot{margin:0;background:var(--muted)}.fbar .seg .dot.neg{background:var(--neg)}.fbar .seg .dot.pos{background:var(--pos)}
.fbar .seg .num{opacity:.75}
.flegend{display:flex;flex-wrap:wrap;align-items:center;gap:6px 14px;font-size:12px;color:var(--muted)}
.flegend>span{display:inline-flex;align-items:center;gap:6px}
.fnd .meter{display:inline-flex;gap:2px}
.fnd .meter i{width:6px;height:12px;border-radius:var(--radius-xs);background:var(--rule)}
.fnd .meter i.on{background:var(--brand)}
.flist{list-style:none;margin:0;padding:0;border:1px solid var(--rule);border-radius:10px;background:var(--surface);overflow:hidden}
.flist li{display:flex;flex-wrap:wrap;gap:14px 20px;padding:14px 18px;align-items:flex-start;border-bottom:1px solid var(--rule-soft)}
.flist li:last-child{border-bottom:0}
.flist li.low{background:color-mix(in srgb,var(--neg) 5%,var(--surface))}
.flist li:target{box-shadow:inset 3px 0 0 var(--brand)}
.flist .fc{flex:none;width:64px;display:flex;flex-direction:column;gap:6px;padding-top:3px}
.flist .fc .meter i{width:10px;height:14px;border-radius:2px}
.flist .fc .num{font-size:12px;color:var(--muted)}
.flist .fs{flex:none;width:92px;display:flex;flex-direction:column;gap:6px;color:var(--ink)}
.flist .fs.kecewa{color:var(--neg)}.flist .fs.puas{color:var(--pos)}
.flist .fs .v{font-size:20px;line-height:1;font-weight:700}
.flist .fs .v small{font-size:12px;color:var(--muted)}
.flist .fs .zb{position:relative;height:6px;border-radius:var(--radius-pill);background:linear-gradient(90deg,color-mix(in srgb,var(--neg) 25%,var(--surface)) 0 var(--lo),var(--rule) var(--lo) var(--hi),color-mix(in srgb,var(--pos) 25%,var(--surface)) var(--hi) 100%)}
.flist .fs .zb i{position:absolute;top:-3px;width:3px;height:12px;margin-left:-1px;border-radius:2px;background:currentColor}
.flist .fs .z{font-size:12px}
.flist .fb{flex:999 1 420px;min-width:0;display:flex;flex-direction:column;gap:8px}
.flist .fb p{margin:0;text-wrap:pretty}
.flist .meta{display:flex;flex-wrap:wrap;align-items:center;gap:8px 14px;font-size:12px;color:var(--muted)}
.flist .meta>span{display:inline-flex;align-items:center;gap:6px}
.flist .meta .dot{width:7px;height:7px;margin:0}
.flist .meta .meter i{width:5px;height:10px}
.flist .meta>.fpill{display:inline-block;padding:3px 9px;border-radius:999px;background:var(--neg-wash);color:var(--neg);font-weight:700}
.fpill::first-letter{text-transform:uppercase}
.flist .meta>.fpill.pos{background:var(--pos-wash);color:var(--pos)}
.flist .meta>.fpill.warn{background:var(--flag);color:var(--flag-ink)}
.flist .meta>.fpill.mute{background:var(--rule-soft);color:var(--muted)}
.flist .go{flex:none;display:flex;align-items:center;gap:8px;padding:6px 12px;border-radius:8px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:13px;font-weight:600}
.flist .go:hover{border-color:var(--muted);color:var(--ink)}
.fmore{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px}
.fmore .cap{font-size:13px}
.fmore .more{display:inline-flex;align-items:center;padding:8px 14px;border-radius:8px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);font-size:13px;font-weight:600}
.fmore .more:hover{border-color:var(--muted);color:var(--ink)}

/* == percakapan == */
.cv-head{display:flex;flex-direction:column;gap:14px;margin-top:-8px}
.cv-head .back{align-self:flex-start;display:flex;align-items:center;gap:6px;min-height:36px;font-size:13px;color:var(--muted)}
.cv-head .back:hover{color:var(--ink)}
.cv-head .meta{display:flex;flex-wrap:wrap;gap:6px 14px;font-size:13px;color:var(--muted);margin-top:-10px}
.cv-head .meta span .num{color:var(--ink)}
.cv{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}
.cv-main{flex:999 1 600px;min-width:0;display:flex;flex-direction:column;gap:10px}
.cv-main .all{align-self:flex-end;min-height:36px;border-color:var(--rule);color:var(--ink)}
.cv-side{flex:1 1 340px;min-width:0;display:flex;flex-direction:column;gap:16px}
.cv summary{list-style:none;cursor:pointer}
.cv summary::-webkit-details-marker{display:none}
.ses{border:1px solid var(--rule);border-radius:10px;background:var(--surface);overflow:hidden}
.ses.hit{border-color:var(--neg-wash)}
.ses.cur{border-color:var(--brand)}
.ses{scroll-margin-top:76px}
a.ses.jump{display:flex;flex-direction:column;gap:4px;min-height:52px;padding:12px 18px;color:var(--ink);text-decoration:none}
a.ses.jump:hover{border-color:var(--neg)}
.ses.jump .go{display:inline-flex;align-items:center;gap:2px;font-size:13px;font-weight:600;color:var(--brand-ink)}
.ses.jump .go svg{width:14px;height:14px}
.ses.jump .snip{padding-left:0}
.ses summary{display:flex;flex-direction:column;gap:4px;min-height:52px;padding:12px 18px}
.ses .row1,.grp summary{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px 16px}
.cv .who,.ses .tags{display:flex;flex-wrap:wrap;align-items:center;gap:6px 12px}
.ses .who svg{width:14px;height:14px;color:var(--muted);transition:transform .15s}
.ses[open]>summary .who svg{transform:rotate(90deg)}
.ses .who b{font-weight:700}
.ses .who .num,.ses .shf{font-size:13px;color:var(--muted)}
.ses .shf{display:inline-flex;align-items:center;gap:6px}
.ses .shf .dot{width:7px;height:7px;margin:0}
.ses .tags{font-size:12px;color:var(--muted)}
.ses .tags>.num{color:var(--muted)}
.ses .tags span .num{color:var(--ink)}
.pill{display:inline-block;padding:3px 9px;border-radius:999px;background:var(--neg-wash);color:var(--neg);font-size:12px;font-weight:700}
.pill::first-letter{text-transform:uppercase}
.pill.pos{background:var(--pos-wash);color:var(--pos)}
.pill.mute{background:var(--rule-soft);color:var(--muted)}
.ses .snip{padding-left:26px;font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ses[open] .snip{display:none}
.msgs{display:flex;flex-direction:column;gap:8px;padding:18px;border-top:1px solid var(--rule-soft)}
.wait{display:flex;align-items:center;gap:10px;font-size:12px;color:var(--muted)}
.wait::before,.wait::after{content:"";flex:1;height:1px;background:var(--rule-soft)}
.msg{display:flex;flex-direction:column;align-items:flex-start;gap:4px}
.msg.out{align-items:flex-end}
.msg .b{max-width:min(560px,85%);padding:10px 14px;border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) var(--radius-xs);background:var(--rule-soft);font-size:14px;line-height:1.5;white-space:pre-line;overflow-wrap:anywhere}
.msg.out .b{border-radius:var(--radius-lg) var(--radius-lg) var(--radius-xs) var(--radius-lg);background:var(--brand-wash)}
.msg.mark .b{box-shadow:0 0 0 1.5px var(--neg)}
.msg .b.auto{font-style:italic;color:var(--muted)}
.msg .m{display:flex;gap:8px;font-size:12px;color:var(--muted)}
.grp summary{min-height:48px;padding:0 18px;border:1px dashed var(--rule);border-radius:10px;color:var(--muted);font-size:13px}
.grp summary b{color:var(--ink);font-weight:700}
.grp .go{color:var(--brand-ink)}
.grp[open]>summary{display:none}
.grp>.ses+.ses{margin-top:10px}
.ticks{display:flex;gap:3px}
.ticks i{width:6px;height:14px;border-radius:2px;background:var(--rule)}
.fnav{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:4px 4px 4px 14px;border:1px solid var(--neg-wash);border-radius:8px;background:var(--surface);font-size:13px}
.fnav strong{font-weight:700;color:var(--neg)}
.fnav>span:last-child{display:flex;align-items:center;gap:4px}
.fnav .fpos .cap{margin-right:6px;font-size:12px}
@media (min-width:1000px){.cv-side{position:sticky;top:76px;max-height:calc(100vh - 92px);overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin}}
.arr{width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:7px;color:var(--ink)}
.arr:hover{background:var(--rule-soft);color:var(--ink)}
.arr.off{color:var(--rule)}
.card{padding:18px 20px;border-radius:10px;background:var(--surface);border:1px solid var(--rule);display:flex;flex-direction:column;gap:12px}
.card.hit{border-color:var(--neg-wash)}
.card p{margin:0;font-size:14px;line-height:1.55;text-wrap:pretty}
.card b{font-weight:700}
.card .ch,.card .sv{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}
.card .conf{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.card .conf .num{color:var(--ink)}
.card .conf .ticks{gap:2px}
.card .conf .ticks i{width:8px;height:12px}
.card .conf .ticks i.on{background:var(--brand)}
.card .key{font-size:12px;color:var(--muted);gap:8px}
.card .key i{width:12px;height:12px;border-radius:var(--radius-xs);background:none;box-shadow:0 0 0 1.5px var(--neg)}
.card .lbl{font-size:13px;color:var(--muted)}
.card .sv{align-items:baseline}
.card .sv .num{font-size:20px;font-weight:700}
.card .sv small{font-size:13px;color:var(--muted)}
.card .pills{display:flex;flex-wrap:wrap;gap:6px}
.pill.info{background:var(--brand-wash);color:var(--brand-ink)}
.card.fixed .pill:not(.info){background:var(--rule-soft);color:var(--muted);text-decoration:line-through}
.card.fixed .sum{color:var(--muted)}
.card .fx{display:flex;flex-direction:column;gap:12px;padding-top:16px;border-top:1px solid var(--rule-soft)}
.card .fx b{font-size:15px;font-weight:600}
.fx-idle{display:flex;flex-direction:column;align-items:flex-start;gap:10px}
.env-btn.fx-go{background:var(--neg-wash);border-color:color-mix(in srgb,var(--neg) 35%,transparent);color:var(--neg)}
.env-btn.fx-go:hover{border-color:var(--neg);color:var(--neg)}
.fx-form{display:none;flex-direction:column;gap:8px}
.card.on .fx-form{display:flex}
.card.on :is(.fx-idle,.fx-done),.card.on>.key{display:none}
.fx-h{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}
.fx-x{width:36px;height:36px;margin:-8px -8px -8px 0;border:0;border-radius:8px;background:none;color:var(--muted);display:grid;place-items:center;cursor:pointer}
.fx-x:hover{color:var(--ink);background:var(--rule-soft)}
.card .fx-form .lbl span{opacity:.75}
.fx-form .fld{box-sizing:border-box;width:100%;min-height:120px;resize:vertical;padding:10px 12px;border-radius:8px;border:1px solid var(--rule);background:var(--paper);color:var(--ink);font-size:14.5px;line-height:1.55}
.fx-form .fld::placeholder{color:var(--muted)}
.fx-form .fld:focus{border-color:var(--brand);outline:none;box-shadow:var(--focus-halo)}
.fx-meta{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.fx-n{font-weight:600}.fx-n.warn{color:var(--flag-ink)}.fx-n.max{color:var(--neg)}
.fx-acts{display:flex;justify-content:flex-end;gap:8px;margin-top:6px}
.fx-acts .env-btn:disabled{background:var(--rule-soft);border-color:var(--rule-soft);color:var(--muted);cursor:not-allowed;padding:8px 14px;font-size:14px}
.fx-done{display:flex;flex-direction:column;gap:8px;padding:14px 16px;border-radius:10px;background:var(--brand-wash);border:1px solid color-mix(in srgb,var(--brand) 25%,transparent)}
.card .fx-ok{display:flex;align-items:center;gap:8px}
.fx-ok svg{color:var(--brand-ink)}
.card .fx-done p{white-space:pre-wrap}
.fx-done .fx-meta{margin-top:2px}
.fx-links{display:flex;gap:2px;margin:-6px -10px -6px 0}
.fx-links form{display:contents}
.fx-links button{border:0;background:none;padding:8px 10px;border-radius:7px;font-size:13px;font-weight:600;color:var(--brand-ink);cursor:pointer}
.fx-links button.mute{color:var(--muted)}
.fx-links button:hover{background:color-mix(in srgb,var(--brand) 12%,transparent)}
.zones{position:relative;display:flex;height:10px}
.zones i{background:var(--rule-soft)}
.zones i.lo{background:color-mix(in srgb,var(--neg) 18%,var(--surface));border-radius:var(--radius-pill) 0 0 var(--radius-pill)}
.zones i.hi{flex:1;background:var(--pos-wash);border-radius:0 var(--radius-pill) var(--radius-pill) 0}
.zones b{position:absolute;top:-2px;width:3px;height:14px;margin-left:-1.5px;border-radius:2px;background:var(--ink)}
.zl{display:flex;justify-content:space-between;font-size:12px;color:var(--muted)}
.asp{display:flex;flex-direction:column;gap:10px}
.asp>div{display:grid;grid-template-columns:130px minmax(0,1fr) 44px;align-items:center;gap:12px;font-size:13px;color:var(--muted)}
.asp .k::first-letter{text-transform:uppercase}
.asp .num{text-align:right}
.asp .bar{height:6px;border-radius:var(--radius-pill);background:var(--rule-soft);overflow:hidden}
.asp .bar i{display:block;height:100%;border-radius:var(--radius-pill);background:var(--shift-luar)}
.asp .hit{color:var(--ink)}
.asp .hit .bar i{background:var(--neg)}
@media (max-width:600px){.ses summary,.msgs{padding-left:14px;padding-right:14px}.ses .snip{padding-left:0}}

/* == editor == */

/* == kepuasan == */

/* == pengaturan == */
.set-head{display:flex;flex-direction:column;gap:6px;max-width:680px}
.set{display:flex;flex-wrap:wrap;gap:32px;align-items:flex-start}
.set-nav{flex:1 1 200px;max-width:240px;display:flex;flex-direction:column;gap:2px}
.set-nav a{display:flex;align-items:center;justify-content:space-between;min-height:40px;padding:0 12px;border-radius:8px;color:var(--muted)}
.set-nav a:hover{background:var(--rule-soft);color:var(--ink)}
.set-nav .dot,.set .state .dot{margin:0}
.set-nav .badge{font-size:12px;padding:2px 7px;border-radius:999px;background:var(--flag);color:var(--flag-ink)}
.set-main{flex:999 1 640px;min-width:0;display:flex;flex-direction:column;gap:24px}
.set .ph .t,.set .sub-sec>.t,.set .kws>.t{display:flex;flex-direction:column;gap:4px;max-width:560px}
.set .ph h2 .n{font-size:13px;color:var(--muted);font-weight:400}
.set h3{font-size:15px;margin:0}
.set .hint,.modal .hint{font-size:12px;color:var(--muted);line-height:1.5;margin:0}
.set .state{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--pos)}
.set .state.neg{color:var(--neg)}
.cells{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(150px,100%),1fr));background:var(--surface);border:1px solid var(--rule);border-radius:10px;overflow:hidden}
.cells>div{background:var(--surface);padding:14px 16px;display:flex;box-shadow:-1px -1px 0 var(--rule-soft);flex-direction:column;gap:4px}
.cells .v{font-size:20px;font-weight:700}
.cells .s{font-size:12px;color:var(--muted)}
.cells .s.pos{color:var(--pos)}.cells .s.warn{color:var(--flag-ink)}
:is(.set,.modal) .btn.pri.neg{background:var(--neg);border-color:var(--neg)}
:is(.set,.modal) .btn.danger{margin-left:auto}
.set .lbl{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600}
.set .lbl>span{display:flex;align-items:center;gap:8px}
.set .fld{padding:8px 10px;border-radius:7px;border:1px solid var(--rule);background:var(--surface);color:var(--ink);width:100%;font-size:14.5px;font-weight:400}
.set .fld::placeholder{color:var(--muted)}
.set .fld:focus{border-color:var(--brand);outline:none;box-shadow:var(--focus-halo)}
.set .fld.num{width:120px}
.set .fields .fld.num{width:100%}
.set .fld[readonly]{background:var(--paper);color:var(--muted)}
.set .unit{color:var(--muted)}.set .unit .fld{width:100px}
.set .check{min-height:36px;gap:10px;color:var(--ink)}
.set .check input{width:18px;height:18px;margin:0;accent-color:var(--brand)}
.set .f{display:flex;flex-direction:column;gap:6px}
.set .two{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(240px,100%),1fr));gap:16px 20px}
.set .two.wide{grid-template-columns:repeat(auto-fit,minmax(min(320px,100%),1fr));gap:28px}
.set .drawer{display:flex;flex-direction:column;gap:14px;padding:16px;border:1px solid var(--rule);border-radius:10px;background:var(--paper)}
.set .drawer:not(.open):not(:target){display:none}
.set .drawer.danger{border-color:color-mix(in srgb,var(--neg) 25%,var(--surface));background:color-mix(in srgb,var(--neg) 4%,var(--paper))}
.set .fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(160px,100%),1fr));gap:12px}
.set .fields.wide{grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr))}
.acts{display:flex;flex-wrap:wrap;gap:8px;margin:0}
.set .warn-line{display:flex;gap:10px;align-items:flex-start;margin:0;font-size:13px;color:color-mix(in srgb,var(--neg) 60%,var(--ink))}
.set .warn-line svg{flex:none;margin-top:2px}
.set .warn-line strong{font-weight:600}
.set .err,.fx-form .err{margin:0;padding:10px 14px;border-radius:8px;background:var(--neg-wash);color:var(--neg);font-size:13px}
.set .foot{display:flex;flex-wrap:wrap;align-items:flex-end;gap:10px 12px;padding-top:14px;border-top:1px solid var(--rule-soft)}
#penilaian .foot{align-items:center;padding-top:18px}
.set .foot .hint{flex:1 1 260px}
#penilaian>form{gap:22px}
.set .sub-sec{display:flex;flex-direction:column;gap:12px;padding-top:18px;border-top:1px solid var(--rule-soft)}
.set .scale{display:flex;height:12px;border-radius:6px;overflow:hidden;margin-top:8px}
.set .scale i{background:var(--rule-soft)}
.set .scale .lo{background:color-mix(in srgb,var(--neg) 22%,var(--surface))}
.set .scale .hi{background:color-mix(in srgb,var(--pos) 22%,var(--surface))}
.set .ticks{display:flex;justify-content:space-between;font-size:12px;color:var(--muted);margin-top:-6px}
.set .sq{width:10px;height:10px;border-radius:var(--radius-xs)}
.set .sq.neg{background:var(--neg)}.set .sq.pos{background:var(--pos)}
.set .tbl-wrap{position:relative}
.tbl.cfg{min-width:420px}
.tbl.cfg th,.tbl.cfg td{text-align:left;vertical-align:middle;white-space:nowrap}
.tbl.cfg td:last-child{text-align:right;white-space:nowrap}
.tbl.cfg-notes td:nth-child(2){white-space:normal;min-width:260px;text-wrap:pretty}
.tbl.cfg .off{color:var(--muted)}.tbl.cfg .warn{color:var(--flag-ink)}
.tbl.cfg-asp td:last-child{text-align:left;font-size:12px}
.tbl.cfg-asp .fld{width:90px;padding:5px 8px}
.tbl.cfg-cats th:nth-child(2),.tbl.cfg-cats td:nth-child(2){text-align:right}
.tbl.cfg-cats td:nth-child(3){width:240px}
.set .meter{display:flex;align-items:center;gap:10px}
.set .meter i{flex:1;height:6px;border-radius:var(--radius-pill);background:var(--rule-soft);overflow:hidden}
.set .meter b{display:block;height:100%;border-radius:var(--radius-pill);background:var(--shift-luar)}
.set .meter b.warn{background:var(--flag-ink)}
.set .meter .num{width:52px;text-align:right;color:var(--muted)}
.set .meter .num.warn{color:var(--flag-ink)}
.set .kws{display:flex;flex-direction:column;gap:10px}
.set .chips{display:flex;flex-wrap:wrap;gap:6px}
.set .kw{display:inline-flex;align-items:center;gap:6px;margin:0;padding:3px 4px 3px 12px;border-radius:999px;background:var(--rule-soft);font-size:13px}
.set .kw button{width:24px;height:24px;border:0;border-radius:50%;background:transparent;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center}
.set .kw button:hover{color:var(--ink);background:var(--rule)}
.set .add{display:flex;gap:8px}
.set .add label{flex:1;min-width:0}
.vh{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* == pengguna (/admin/users, /akun: reuse the pengaturan panels) == */
.set fieldset{border:0;margin:0;padding:0;min-width:0}
.set .boxes{display:flex;flex-wrap:wrap;gap:0 20px}
.set .boxes .check{display:flex;align-items:center;font-size:14px}
.set .pw{font-size:20px;font-weight:700;letter-spacing:.04em;overflow-wrap:anywhere;user-select:all}